All the stuff we see around us has been manufactured in one place worldwide, most likely multiple times before it even gets to you. Put simply; freight forwarding is when an individual ensures that your products get to the place it needs to go. This can be a long and complicated process. Freight forwarders are the ones who contact different shipping companies, find the best shipping rates with the fastest routes. They track your shipment through each step of the shipping process, from its start until it reaches its destination.
Can freight forwarding software simplify my business?
Yes, freight forwarding software can simplify your business from the start of the shipment process to the end.
Freight forwarding software helps freight companies manage cargo receipt, storage, and delivery of goods in real-time. It also creates necessary documents such as air waybills and bills of landing needed to move shipments via land, sea, and air. This is primarily accomplished through quotations, bookings, and pickup orders. This enables freight companies to save time and money by doing most of the work for them.
Freight forwarders need to manage the quotes, booking, and pick-up information for you in the most streamlined way possible. Dealing with government regulations can be both time-consuming and challenging, this can be streamlines with state-of-the-art freight software. Also, if you need a shipment to get somewhere in a hurry, freight forwarding software does that for you.
When you are asked where the shipment is, instead of calling each shipping company to find out, you can just check your management system. It has real-time tracking on all shipments. Freight Forwarding software also works with the truck broker to manage loads, saving the freight forwarder time and money.
What about the invoices? Freight companies will have all the information readily available to them, such as showing you how much is owed to agents, customs, and any other shipping partners you work with.
When you get new customers, your goal is to keep them. Freight forwarding software improves customer service by having all information readily available. When customers have to wait for extended amounts of time, there’s a good chance they are going to switch to a more organized company, like one that used freight forwarding software.
Get ahead of your competition by expanding growth quickly. Freight forwarding software allows you to add capabilities as you need. You are also able to change up what the software does as your needs change.
The old ways of doing things are gone and it’s for the better. Automation is the way of the future, easily adaptable upon software implementation. Customers want their information now and not in an hour. Freight manager software increases efficiency by freight forwarding companies no longer having to search and enter data manually.
A customer portal makes it easier for customers to get the information they need without calling or waiting for an answer. It is also more secure than the old method of having all papers in a file.
How can small businesses benefit from using freight forwarding software?
It helps small businesses save time and money because you can do everything faster in fewer steps. Employees can now spend all of the time they used to spend on the computer getting new customers. There is also freight forwarding software that is for small businesses, so you can choose what’s right for you.
Freight forwarding software can be expensive. Is it worth the money?
Absolutely. The time it will save you alone will be worth it. With the freight forwarding software, there will be fewer people trying to keep track of all of the shipments, filling out all of the paperwork, making sure it gets to the correct people. These duties take up valuable hours that you can now spend this time in more productive ways.
Questions on implementing a freight management system for your business? CSA Software can help. We offer the best product in the industry for more than 35 years and continue to advance which means our customers do so as well.
We will help you set up the system your freight forwarding, and logistics business needs now, and provide you with the tools and resources necessary for your business’s future. Call and speak to a Specialist today about your Free Demo!