The business world has already begun the giant transformation to ubiquitous automation. Industry leaders have grand ambitions to replace vast numbers of human workers with robots that work 24/7 while costing a fraction of human pay requirements. UBS estimates that 90% of factory jobs and 50% of office jobs will be completely replaced by automation. If history is any guide, new types of jobs will spring from this innovation.
Freight forwarding, once a labor-intensive field, has begun its own transformation.
Freight Forwarder Software can now handle most routine tasks more effectively and faster than human workers. Companies that are in the vanguard of automation gain an advantage over the competition because they are able to trim costs while providing enhanced customer service.
Why automation improves business
Automation’s effect crosses all industries, with significant impacts already made on order handling, project management and customer service. Artificial intelligence allows the automation of rote tasks while machine learning opens the possibility of software learning to perform more sophisticated operations. When automation is incorporated into a company’s workflow, employees gain time to work on projects that increase revenue rather than administrative work. Machine learning is even making it possible for computers to complete tasks requiring logical reasoning. As a result, businesses are seeing enhanced profitability.
Why freight forwarding software is so important
Freight forwarding software developers understand the importance of automation in managing freight operations. They have designed and developed processes that fully assist freight forwarding companies with all freight operations. Years of intensive research have allowed for the creation of automated software solutions that fully streamline business tasks. These efforts have succeeded because developers have a detailed understanding of the freight forwarding industry, providing innovations that perfectly match the needs of freight forwarders.
Important features of freight forwarder software include the following:
• Individual password logins with permissions
• Quotation mode and transfer to live job
• Storage of international ports and airports
• Storage of commodity codes
• Automatic manifest creation
• Palletize lines of goods
• Full collection / delivery notes or by individual line of goods
• Purchase costs recorded and stored
• Weight automatically calculated based on mode of transport
• Sales invoices for jobs and clients
• Sales and purchase invoices
• Management reports that show operations on large and micro levels
• P&L for shipments or projects
• PDF, print and email capabilities
• Barcode labels
• Dangerous Goods notes
• Commercial invoices
• Vessel details lists
• MAWB and HAWB valued independently
• MAWB numbers stored for each shipment
• Online tracing
• Online PO management
Transportation management software
Paper contracts require large amounts of labor and often contain errors. Freight forwarders benefit from transportation management software that automates contracting and stores contracted rates, allowing for the best vendor to be awarded a job based on preset criteria, such as price, location or performance.
The TMS software contains a planning module that recommends routes to the user based on the criteria specified. The user can then evaluate the options and select the reasonable choices. These choices are choices are then entered into a transportation provider analysis tool, which selects the best option. After the selection is made, TMS software creates electronic tracking data for the job, as well as freight paperwork.
The four key processes of TMS software
Automated decision making
Freight forwarders enter specific parameters in the TMS system according to rank of importance. For example, one freight forwarder might rank the importance of parameters as 1) cost 2) lead time 3) fewest stops. TMS software then analyzes all the available options and determines which best fits the criteria.
TMS automates many of the processes necessary to complete a freight forwarding order, such as carrier rate acceptance, dispatching and tracking.
Many administrative functions are automated through TMS software. The software has features that track customs clearance, invoicing and booking. It also sends delay and accident alerts.
A key benefit of TMS software is the creation of key performance indicators, which rank vendors according to how consistently they achieve predetermined goals. For example, a freight forwarder can rank transportation companies according to the following criteria:
Automation is already revolutionizing business and freight forwarders have not been left behind. With the automation of many tasks, freight forwarders create efficiencies that allow them to save on administrative costs while improving customer experience. As the software develops and provides further efficiencies, those who utilize software to streamline processes will advance beyond less tech savvy competition.
CSA Software is a developer of state of the art, Cloud-based software solutions for freight forwarding, transportation management, air freight, ocean freight, and logistics organizations. Our complete freight management software solutions are designed to run every aspect of a freight business that are easy enough for a small transportation company yet comprehensive enough for advanced global organizations. Contact us today for your Free Software Demo!