Does your freight forwarding company handle multiple less-than-truckload (LTL) shipments each week? LTL shipping can be a profitable venture as long as you implement the right software solutions for your needs.

So why is it important to use freight forwarding software for LTL shipments?

From comparing LTL rates and one-click booking options to automatic status updates and email integration for bill of ladings, you’ll have everything necessary to make sure that you can manage your client’s LTL shipments with ease.

Handling LTL shipments can be a complex process. We’ve put together a list of the top ways freight forwarding software can help your business grow and thrive.

Increase Profits by Comparing Rates

The ability to compare rates for LTL shipments is one of the most beneficial components of TMS freight software. You’ll be able to compare carrier rates and supply quotes to your clients. Since many of today’s solutions are cloud-based, you may be able to give your clients access to rate comparisons through the TMS.

Instantly Book LTL Shipments

To stay competitive in the freight forwarding industry, booking the right shipments at the right time gives you a clear advantage over your competitors. With a comprehensive freight forwarding solution, you can book a top-rated, high-paying LTL shipment with just one click.

Receive Automatic Status Updates

Do you know the location of your freight at all times? Gone are the days when you have to rely on your carriers to let you know where they are or when they plan to deliver a shipment. Freight forwarding software makes it easy to see the exact location of each LTL shipment so you can update its status to your clients.

Similar to the rate comparison feature, with a cloud-based freight forwarding solution, you can also give your clients access to status updates. This not only benefits your clients, but it can also free up your staff to work in customer service or other vital areas of your business.

Create Digital Documents

If you want to simplify the LTL shipment process for your clients or go green by reducing paperwork, you can do both with freight forwarding software. Simply create a bill of lading and label using your cloud-based software and e-mail the documents directly to your client.

Access Reports and Analytics

Decision-making skills are vital to the success of your LTL clients. Freight forwarding software provides access to a variety of reports so you and your clients can analyze the profitability of shipments. This data can then be used to choose more profitable shipments in the future. TMS freight software can also track operational costs and help cut unnecessary expenditures.

Improve Customer Service

Whether you’re a small freight forwarder or a large corporation, customer service is essential in order to satisfy your LTL clients. Besides the benefits listed above, freight forwarding software enhances efficiently and allows you and your employees to provide a top-notch experience to your clients.

Related Questions

How do I choose freight forwarding software for my client’s LTL shipments?

When researching freight forwarding software, you’ll find that most companies offer a variety of features with their solutions. If you handle a large number of LTL shipments for your clients, you’ll want to be sure that the software offers LTL integration as some solutions may only focus on full truckload (FTL) shipping.

What if only a few of my clients handle LTL shipments?

A comprehensive freight forwarding software system should include LTL integration. If your TMS freight software doesn’t handle LTL shipments, inquire about custom software solutions that suit your requirements.


An innovative, state-of-the-art freight forwarding software solution is one of the best ways to grow your business and stay competitive. By choosing a software solution with LTL integration, you’ll have one-click access to the best LTL carriers and rates, the ability to book instantly, and more time to focus your client’s needs.

CSA Software is your TMS software solutions provider for end to end freight management using the latest in Microsoft Technologies. We offer full-service freight forwarding solutions for Domestic, International, Warehouse, and Accounting operations. Our cloud-based software is the best choice for freight forwarders, air cargo, ocean freight, air freight operations, and more! Call us at 734-953-5600 and schedule your Free Demo!